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Restore failed  reason 0xa0000002 on acer aspire 6530 restore

Acer Aspire 6530 Laptop - Recovery partition damaged.  No recovery media made but obtained from Acer (3 DVDs - Boot, Image Part 1 and Image Part 2 basically. When booted from the boot media, asks language etc, then asks for and starts on disk 2 which then immediately pops up with  X:\RyTools\NAPP6.exe
      Restore failed  reason 0xa0000002.
      Click ok to restart the computer.
General suggestions on the internet are to make sure no added devices attached (confirmed), using only original supplied parts (confirmed) and to do various options with the drive itself including redo partitions of Acer and Data (which those names) as FAT32 or NTFS, make drive one big partition of FAT32 or NTFS, also leave blank, i.e. wiped with no partitions etc. All have the same affect above. Hardware has been tested on Microscope 2000 and showed no issues with Ram, board or hard-drive, but despite that, replacement ram and hard drive (one at time and both together) and creates the same affect. Did a generic install of Vista Home Premium as per license sticker to test out hardware in general and solid apart from it cannot be activated based on the number on the underside of the laptop - something Acer Support said was normal and we had to use their image which creates the above affect. Have tried installed via another optical drive, copying the media to other DVD disks to make sure they were readable etc to no affect.  Any help in this matter would be greately appreciated.
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Solution: Restore failed  reason 0xa0000002 on acer aspire 6530 restore

An other option that will usually work is if you have access to another Acer with it's OEM version of Vista. Use it's recovery media. If that PC like is usually the case also didn't come with DVD's you can normally make your own sets. There is a utility included which allows you to make such DVD's, the problem is most people don't make them so if the HD dies or the recovery partition goes bad you have to order the media from acer. Best practice is to make those DVD's just after having first setup the PC (not only acer does it that way, also HP, Dell etc.).